Have you made an online purchase that arrives entirely different from what you expected? Maybe a new pair of red gloves arrived in a shade of pink or your new boots have a 1 inch heel instead of 1/2 inch. The point is, you didn’t receive what you thought you bought. 89% of people making eCommerce returns in the past…
When businesses fail to prepare, they open the doors to challenges to an otherwise successful product launch. According to Harvard Business Journal, lack of preparation is the number one cause of issues during a product launch. When tens of thousands of new products hit the markets annually but only 5% might succeed, you know it’s a widespread problem. To improve the…
When adopting a product information management software, businesses must consider what PIM features it has – its capabilities, capabilities, and configurability. The beauty of PIM lies in its automation. By streamlining repetitive, inevitable tasks that come along with the eCommerce business saves manual workload while fighting mistakes and inaccuracies. Moreover, its intuitive internal platform makes for a user-friendly tool for…
Every intuitive ecommerce website needs to pave the path for prospective customers. From laying out a clear navigation system to optimizing category pages, every decision about your store layout must ultimately guide customers to the checkout page. With that, the faceted search feature is such that ties up your site together neatly. Faceted search is another key component of a…
Visual content is nothing to cut corners about, especially not when conveying to shoppers the full breadth of a product. However, as nice as visuals look on the product page, getting them there is a whole process behind the scenes. One that, without a proper strategy, can make or break the impact of your visual content. So what’s the secret…
Customer-facing content is the essence of an outstanding customer experience. The purpose of enriching product data into compelling content is to make it customer-focused. In other words, it means enabling prospects to understand your products’ value for them. But what is the best way to manage and share customer-facing content that inspires action? Should you use PIM software or product…
Running an online business without robust security measures in place is like taking one step forward, and two steps back. For every error, breach, and unauthorized usage of product information, there’s double the work, time, and costs of solving the issue. Security is important especially when it comes to product information management systems. Many PIMs on the market come with…
Product pages are incredibly important and tend to be the focal point of conversion optimization endeavors. However, they’re only one piece of the puzzle, one stepping stone on the journey. With category pages, businesses can better clear that path for their potential customers.
When you step into a store, what’s the first thing you do? If it’s the usual grocery or department store, your feet might lead you naturally where you need to go. You know where to find a specific product by its categories and related items. If you don’t know, signs will prompt you to the right place. That same intuition…
Are you operating an online B2B store on the Shopify platform? New businesses have been flocking to Shopify like bees to pollen, and understandably so. With a range of offers, from standard platforms for smaller merchants to Shopify Plus for larger enterprises, Shopify has been the go-to for a diversity of business types. The question is: Are you keeping up with the modern B2B buyer experience?