IT Departments: Why External Application Implementation Isn’t Your Enemy

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External Application Implementation Fear

IT departments are essential in modern business management. From data security to helpdesk support, IT teams shoulder a wide array of responsibilities. With so much on your plate, it’s no wonder that IT professionals often view external applications with a sense of caution. After all, these applications are developed by entities outside of their organization, and relinquishing control can be a source of anxiety. However, the fear surrounding external application implementation is not always warranted, and in many cases, it can hinder progress rather than safeguard it.

Your Time is Valuable

Time is a precious commodity within IT departments. Managing an organization’s data security, troubleshooting support requests, and overseeing a multitude of technological aspects leave little room for IT professionals to take on additional tasks. The thought of developing a product information management (PIM) app from scratch, even if it promises substantial benefits, can be overwhelming.

External solutions offer a lifeline in this scenario. These applications are pre-built, ready to deploy and come with the added advantage of ongoing vendor support. If the solution is cloud-based, there’s no need to worry about provisioning servers to accommodate a new application. In the event of issues or the need for new features, the vendor assumes the responsibility of developing, testing and maintaining a comprehensive knowledge base. This alleviates the burden on IT teams, freeing up their time and resources for more strategic initiatives.

Expert Perspective is Key

While IT departments are undoubtedly skilled in various technology domains, their expertise often spans a broad spectrum. For niche technology categories like product information management, dedicated expertise may be lacking within the in-house team. In situations where an organization didn’t previously require PIM expertise, finding on-site experts can be challenging.

This is where external vendors shine. PIM suppliers specialize in this specific software category, continuously staying abreast of best practices. They bring a wealth of experience from deploying PIM solutions across diverse businesses. Their firsthand knowledge of deployment and adoption processes serves as a valuable complement to IT departments, ensuring the successful rollout of the application.

Developing a robust PIM app is a task that requires years of research and development. By turning to external solutions, organizations save precious time and resources. This enables IT teams to focus on urgent tasks or embark on more exciting projects while still providing the company with the technology it needs. The fear of external application implementation should not deter mission-critical solutions, especially when in-house resources are stretched thin. Embracing external applications can be the key to unlocking efficiency and innovation.

The Next Logical Step

If your organization is considering a product information management solution and you’re grappling with external application implementation fear, there are steps you can take to ease this apprehension. Being actively involved in product demonstrations and sales presentations can provide valuable insights. Catsy, for example, strongly encourages the inclusion of decision-makers in these interactions. Enterprise solutions are often sensitive to IT department concerns and may offer additional resources to address them.

For IT professionals concerned about external applications, Catsy offers a solution worth exploring. Catsy’s product information management platform is designed to streamline the complex process of managing product data and content. It can be a valuable asset for businesses seeking to enhance their operations, from improving data accuracy to accelerating time-to-market.

The Benefits of External Application Implementation

Expertise and Experience: External application vendors specialize in their respective domains. They bring a wealth of knowledge and experience that might not exist within your organization. This expertise can be invaluable in ensuring the successful implementation and operation of complex applications.

Time and Resource Savings: Building and maintaining applications from scratch can be time-consuming and resource-intensive. External applications are typically ready to deploy, saving your IT department from the burden of development and ongoing maintenance.

Access to Support: External vendors provide comprehensive support for their applications. This means you have a dedicated partner to help resolve issues, implement updates, and address any concerns, reducing the workload on your IT team.

Focus on Core Competencies: By leveraging external applications, your IT team can focus on core business initiatives rather than getting bogged down in the development and maintenance of specialized software. This can lead to increased efficiency and innovation within your organization.

Economies of Scale: External applications often serve multiple organizations, allowing for economies of scale. This can result in cost savings and access to advanced features that might be cost-prohibitive to develop in-house.

Rapid Deployment: External applications are typically ready for deployment as soon as you sign up. This rapid deployment can accelerate your time-to-market and provide a competitive advantage.

Scalability: Many external applications are designed to scale with your organization’s growth. Whether you’re a small startup or a large enterprise, these applications can often adapt to your changing needs.

Risk Mitigation: External vendors are invested in the success of their applications. They are motivated to ensure that their software performs well and meets your expectations, reducing the risk associated with in-house development.

Overcoming Implementation Fear

While the fear of external application implementation is natural, it’s important to weigh these concerns against the potential benefits. IT departments can play a critical role in evaluating and selecting external applications that align with the organization’s goals and requirements.

Here are some steps to overcome implementation fear and make the most of external applications:

1. Comprehensive Evaluation: Conduct a thorough evaluation of the external application. Assess its features, scalability, security, and compatibility with your existing systems. Engage with the vendor to address any questions or concerns.

2. Vendor Reputation: Research the vendor’s reputation and track record. Look for customer reviews, case studies, and references. A reputable vendor with a history of successful implementations can provide peace of mind.

3. Integration Capabilities: Ensure that the external application can seamlessly integrate with your current IT infrastructure. Compatibility and integration are key factors in a successful implementation.

4. Pilot Testing: Consider conducting a pilot test or proof of concept to evaluate the application’s performance in a real-world setting. This can help identify any potential issues before full deployment.

5. Involvement of Stakeholders: Involve key stakeholders, including IT professionals and decision-makers, in the evaluation and decision-making process. Their input can provide valuable insights and address concerns.

6. Vendor Support: Explore the level of support and resources offered by the vendor. Understand their support channels, response times, and availability. A responsive vendor can be a valuable partner in addressing challenges.

7. Data Security: Prioritize data security and compliance when evaluating external applications. Ensure that the vendor adheres to industry-standard security practices and can protect sensitive data.

8. Training and Education: Provide training and education for your IT team to effectively use and manage the external application. A well-trained team can maximize the benefits of the software.

9. Clear Communication: Maintain open and clear communication with the vendor throughout the implementation process. Address any issues or concerns promptly to ensure a smooth deployment.

10. Monitor and Evaluate: Continuously monitor the performance of the external application after implementation. Gather feedback from users and stakeholders to make necessary adjustments and improvements.

Conclusion

In the dynamic landscape of modern businesses, external applications can be powerful tools for growth, efficiency, and innovation. While the fear of relinquishing control is understandable, it’s essential to recognize that external applications can complement IT departments, providing expertise, time savings, and support. By conducting comprehensive evaluations, collaborating with reputable vendors, and following best practices, organizations can overcome implementation fear and unlock the full potential of external applications.

In summary, the role of IT departments is evolving, and embracing external applications can be the next logical step in meeting the technological demands of today’s businesses. Don’t let fear hold you back; explore the potential of external solutions to drive progress and innovation within your organization.

If you are in IT and your company is considering Catsy reach out to us.

FAQs

Product information management (PIM) is a catalog software tool built to speed products to market.

Digital asset management (DAM) is a software used to organize and enrich digital assets. 

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